Available Courses for You 
Available Courses for You
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OTHER COURSES AVAILABLE FOR YOUR DEVELOPMENT
1) Communication and Interpersonal Skillsa) Communication Skillsb) Dealing With Difficult And Aggressive Behaviourc) Effective Meetingsd) Using Emotional Intelligence At Worke) Influencing Skillsf) Listening Skillsg) Managing Conflicth) Negotiation Skillsi) Partnerships At Workj) Personal Development Training On Meetingsk) Counseling Skills At Workl) Assertive Skillsm) Effective Communication - for improved Productivityn) Effective & Successful Meetings- Tips & Techniqueso) Be Assertive & Take Control Of Your Workp) The Talking Connection - Negotiate for Results Worq) Meetings- Manage them Effectivelyr) Speak Well in Business and in the Office (with Corrs) 101 Ways To Make A professional Impactt) How To Give Effective Bussiness Briefingu) Improve Your Power & Influencev) How to Hold Successful Meetingw) Winning Presentationx) Before A Meetingy) Before A presentationz) Negotiate A Better Dealaa) The Prefect Meetingbb) Making Your Presentation Memorablecc) Business Communicationdd) Basic English Communication For Non-English Speakee) Excellent Interpersonal Skillsff) Social And Business Etiquette & Groominggg) Media Skills- Handling Television Interviews And Rephh) Effective Business Communication Skillsii) Excellent Interpersonal Skills2) Creative Thinkinga) Creative Problem Solvingb) Creativity & Innovation for Competitive Advantagec) Creative Thinking And Problem Solving For Youthd) Thinking Skills to Improve your Mental Fitnesse) Make A Right Decisionf) How to Brainstorm Ideasg) Thinking Outside the Boxh) Creative Thinking And Problem Solving At the Work3) Customer Carea) Customer Careb) Coaching To Handle Customers Problemsc) Excellent Customer Serviced) Internal Customer Caree) Customer Caref) Complaint Handling for Positive Outcomeg) Selling Through Customer Serviceh) Creative Customer Contacti) Key Customers - Keeping & Developing Business witj) Interacting with Clients and Customers-"A Foot in thk) Step by Step Problem Solvingl) Managing Quality Customersm) Customers Run Your Company (Why Customers Lean) Handling Difficult Customers, Complaints and Theiro) Managing Hostile Customers Effectively Over-the-php) Answering Complaints Effectively In Writingq) Achieving Customer Satisfaction(Over the Counter Cor) The Art of Customer Service Recoverys) Service Recovery - Skills Everyone Should Knowt) Handling Difficult Customers, Complaints and Theiru) Telephone Techniques & Service Recoveryv) Creating World-Class Customer Service Leadersw) Leaving Good & Lasting Impressions and Experiences4) Diversity and Discriminationa) Valuing Diversity At Workb) Working With Disability5) Energisers and Icebreakersa) Flipchart Session Shakersb) Light Bulb Learningc) More Session Shakersd) Session Shakers6) Inductiona) Induction Toolkit Theb) How To Write A Staff Manualc) Effective Induction & Trainingd) Effective Employee Participatione) Successful Staff Retentionf) How to Motivate People for Greater Productivityg) Counseling Skills at Work7) Leadershipa) Delegation Skillsb) Challenge Of Empowerment Thec) First-time Leadershipd) Business Focus Traininge) Knowledge Managementf) Decision Making Skills For Managersg) Creating an Empowerment Culture to Benefit the Organisationh) Leadership Skills Incorporating Emotional Intelligencei) The Facilitative Leaderj) Learning To Leadk) CEO Logicl) How to Think Like A CEOm) How to Think Like An Entrepreneurn) Building High Performance Team Leaderso) Effective Working Relationships - for Leaders |
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